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ATT supports National Grid with Virtual Toolbox Talks

With many people still unable to travel under COVID-19 measures, ATT recently developed and delivered Virtual Toolbox Talk sessions for National Grid teams in their place of work.

Following the effective methodology of ATT’s live programmes, the virtual events combine extracts from our high-impact films with facilitated discussion. We ask participants to consider why incidents happen, what shapes the choices we make, and the role we all have in developing our own safety, health, and well-being and that of colleagues. Having worked on the development and delivery of the sessions, Craig Dowding, Operations Manager at ATT said “with all the challenges that COVID-19 has brought to working practices, it’s more important than ever to shine a conscious light on our behaviours and the choices we make. Where in-person training may still be limited for some, it’s been great to transfer these relevant conversations into a succinct yet immersive session on a virtual platform.”

The 45-minute sessions are run on Microsoft Teams and can be joined by an online delegate group of up to 6 participants who are all visible and able to share their thoughts, feelings, and perceptions with each other.

Feedback from National Grid participants was very positive around both the way the sessions worked, and the discussions encouraged: “The group size worked well, as everyone had chance to share their views, and it still felt intimate enough that we got to know one another in the virtual room just as we might if we were in a small in-person training session”, explained one National Grid participant, while another reflected: “I thought we had a really good broad discussion around safety behaviours. It was really valuable when individuals discussed their own experiences and how behaviours impacted their decision making”. “I would absolutely recommend this Virtual Toolbox Talk to other colleagues” was the conclusion from another participant.

Lisa Baines, Safety Specialist at National Grid, concludes: “This was a great interactive session reminding us of the importance of behavioural safety and the impact that decisions we all make can have. This is an engaging discussion in a safe environment that allows all participants to be involved and have their say.”

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