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Right from the Start

Award-winning interactive session for senior and middle managers seeks to answer urgent questions about safety, quality, leadership and responsibility.

SELNACO: fictional multi-national corporation; UK Field Service Division; Thurloe 2 Power Station…

The project’s delayed and the customer’s angry. Something’s got to give. Will it be safety? Who decides? And who pays the price?

About the Day

This immersive session seeks to answer urgent questions about safety, quality, leadership and responsibility – at all levels of an organisation.

- Explores the crucial link between ‘upstream’ Quality decisions and ‘downstream’ Safety performance.

- Helps define effective leadership behaviours and communications skills in relation to Safety and Quality.

- Engages participants in a better understanding of their obligation to be seen to ‘walk the talk’ on the Zero Harm and Zero Defect message.


The feedback was not only positive, it was somehow outstanding. The session was perfect and appreciated by all. Thank you for the performance, a real waking up on the subject!

Client co-ordinator, Energy Solutions, Power Generation Division, Siemens AG

Reinforces how we need to improve our communication by involving people and encouraging them to challenge us.

Senior Siemens Quality Manager


Illustrates how Health and Safety is delivered through Quality.

Workshop participant

Like real life. Very emotional.

Workshop participant

It works through emotions and by making you think about yourself and your organisation. And that's the huge difference.

Workshop participant

Shows how we're all connected and that the decisions we make - or don't make - can have dramatic effects.

Workshop participant


Right from the Start won the Gold Award in the best ‘Health & Safety Communication’ category of the EVCOM Screen Awards 2015. EVCOM is the UK’s leading association of event and visual communicators.