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'Right First Time' Project for Siemens: Making a Difference & Next Steps


Siemens have started to see tangible results following two of our experiential, action-learning workshops.

The ‘Right First Time’ project consists of a three-part strategy. Our Right From the Start session begins the process by focusing on how ‘upstream’ decisions affect ‘downstream’ behaviours. This is followed by our Performance Shaping Factors workshop, which analyses the results of an investigation into an onsite incident and focuses participants’ minds on improving their own working environment.


The programme is designed specifically for senior leaders, middle management and for those working in non-operational functions to help them understand how their behaviours and decisions can have a crucial affect on operational safety.

The third step in the programme is to encourage participants to make tangible suggestions for change that will improve performance – in safety, quality and other areas of their business. These suggestions are then assessed internally, and – where appropriate – actioned.


Measurable ‘safety by design’ outputs so far following deliveries at Siemens Industrial Turbo-Machinery, Lincoln UK include:

- implementation of a new Hi-Torque system to minimise the possibility of strain injury.

- introduction of a new design of glove, which is now an industry standard.

- a new material handling process to move gas engines during assembly, resulting in mitigation of manual handling to avoid injury, improved production time and improved quality (as less potential damage to components).

These are just a few department-owned projects that were given full support by Management.

Following Lincoln’s successful launch and in preparation for the planned global roll-out, we’ve been delivering ‘taster sessions’ at Siemens Power Generation Top 100 Business Meetings in Frankfurt, as well as at a Global Leadership Convention for Dresser-Rand (a Siemens business), in Houston, Texas; and at the Siemens Top 50 Meeting in Munich at the start of April.



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